Hello and thanks in advance, I searched the help files but foind nothing that could help me in this case.
Where the heck is the money? The client released the funds on April 13th but I do not see them anywhere. Where I can get my money ... can anyone help?
@Sandro S wrote:
Where the heck is the money? The client released the funds on April 13th but I do not see them anywhere
That's more than a month ago. When you click on Reports link, do you see it in the Available tab?
Haha, I found it
You did that job through your agency. You'll find it in your agency account, NOT your freelancer accounts as payments for agency freelancers go to the agency, not the freelancer
I checked and see the payment was received in your agency's account balance and you withdrew it on April 21. You can confirm this by going to your agency profile and checking your Transaction History. Let us know if you have any questions.