Whew, thanks for the warning. So far, I have not done that yet. I have purchased a few books on my own from Amazon, but I have not even written reviews yet. Initially, I was just thrilled to be paid for doing something that I love, reading. But well, at least now i know....
Note that jobs that violate the ToS of another service, product or website are also prohibited on Upwork
If that is so, why are flagged projects not being removed?
I've been trying to contact support for a similar problem, but it keeps taking me back to this forum for help rather than letting me report the client. She's asking me to buy her book and then write reviews. Is there a different way to contact support that I'm not aware of? I'm new to Upwork and this is my first conversation with a potential client. Thanks for your help!
It is not necessary for you to contact Upwork Customer Support. You may ask questions here in the Forum.
Let's discuss this rationally:
If a person wants you to BUY something, does that sound like a JOB? Or does it sound like someone is getting you to use you own money to benefit them?
Also, if someone has written a book and wanted an honest assessment of that book, or wanted a review that they could post on their personal blog... that's all fine and good. But wouldn't that author simply send you the book, or the PDF file? Why ask you to buy the book?
And because you have already read this thread, you already know about Upwork's corporation with Amazon.com, such that jobs which violate Amazon.com ToS are prohibited by Upwork. Amazon.com's rules about reviews are very strict. You would want to be familiar with those rules, lest you run afoul with either site and face sanctions.
Gaylene L wrote:
Is there a different way to contact support that I'm not aware of?
Yes, you can report the client by going to the project posting and clicking on the green "Flag as inappropriate" link on the upper-right hand side.
I can see that a member of the Social Media Team has responded to your Twitter message to assist you with your concern.
Let me know if you will need further assistance with anything.
I mistakenly accepted a task and did not realize they were asking me to pay for a product upfront. I don't see the option to report it as inappropriate now that I have accepted it. Is there a way to reverse this?
re: "I mistakenly accepted a task and did not realize they were asking me to pay for a product upfront. I don't see the option to report it as inappropriate now that I have accepted it. Is there a way to reverse this?"
You don't need to "reverse" this.
You need to close the contract.
Flagging as inappropriate? Thank you for being willing to flag this as inappropriate. But you are right: Now that you have accepted the job already, you may not see that option.
The simple truth is that the important thing for you is for this contract to be over, which you can do simply by closing it yourself. Anything beyond that is you being nice and trying to help others. I recommend that you simply click on the name of a Moderator here in the Forum and send a one-sentence note explaining what you encountered.