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djsladjan
Community Member

Client bank ask for full refund after completed job and released funds from client ?

I just receive today an email from Upwork support, they told me that my previous client ask for full fenund via his bank, I worked for him for $150 budget and we agree to paid me just $100 first milestone and other $50 to approve refund so i do that for $50, also he ended contract and give me a positive feedback and money was release on my account after pending. And i was suprised that today i recieve this kind of mail from UpWork that his bank want full refund also that $100. This is the first time that I have that kind of problem with client. I meesage him today when i recieve email and he  doesnt respond on my message.

Does anyone have this kind of problems so far, as i say this is the first time for me that client ask full refund after pay complete job and ended contract ?

Thanks

1 REPLY 1
prestonhunter
Community Member

Do a search in the Subject field here on the Forum. Search "chargeback"

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