Nov 5, 2019 11:34:15 AM by Kristin S
I recently completed and closed a contract with a client who now wants to move forward with the next fixed-rate contract. I wrote one and submitted it, but she can't see it. The contract went to the same user as before, but in a different message thread, which she can't see. What's the solution?
Solved! Go to Solution.
Nov 5, 2019 12:57:35 PM by Bojan S
Hi Kristin,
I checked and I see that the proposed by you (and later withdrawn) contract is showing on the client's end, just in a different message room. Both rooms show for the client. You can either propose a new contract in the message room you are currently talking to the client with or send your profile link to the client so they could click Hire and send you a new offer. Alternatively, the client can click View Contract> Rehire from the message room as well. Let us know if you or your client need further help with this.
Thank you!
Nov 5, 2019 12:21:11 PM by Kristin S
She's not familiar with how that works so I was trying to save her the trouble. She's working on a new contract now, but it would still be nice to know why my version wasn't visible for future reference.
Nov 5, 2019 12:57:35 PM by Bojan S
Hi Kristin,
I checked and I see that the proposed by you (and later withdrawn) contract is showing on the client's end, just in a different message room. Both rooms show for the client. You can either propose a new contract in the message room you are currently talking to the client with or send your profile link to the client so they could click Hire and send you a new offer. Alternatively, the client can click View Contract> Rehire from the message room as well. Let us know if you or your client need further help with this.
Thank you!
Nov 5, 2019 12:28:50 PM by Virginia F
Kristin S wrote:I recently completed and closed a contract with a client who now wants to move forward with the next fixed-rate contract. I wrote one and submitted it, but she can't see it. The contract went to the same user as before, but in a different message thread, which she can't see. What's the solution?
Did you use this process? Go to your contracts page/view all contracts, click on the three little dots, and "Propose new contract". Before doing this it's wise to make sure the contract title and expections/pay are agreed upon by yourself and your client.