Client cancelled contract without paying, cannot found option to create a dispute request

[thuanbq]

Hi,

As title, my client got my deliverable and cancelled it without paying.

But I could not found where to create Dispute request.

According to support document, should there has an option "Do Not Approve".

[a_lipsey]

Did you have a funded, active milestone? 

[AveryO]

Hi Thuan, 

I can see that your account is already closed. If you're able to read this, and you need further help, please reach out to us through our other support channels so that we can assist you further.

[prestonhunter]

re: "Client cancelled contract without payingl

This means that the freelancer made a mistake in how he used Upwork. The freelancer needs to learn how to use Upwork properly.