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Client cannot leave feedback

rizwanshovon2
Active Member
MD Rizwan Hasan K Member Since: Nov 19, 2020
1 of 5

Client cannot leave feedback. I cannot send leave feedback as well. It shows that, "You can request feedback on active contracts with payments beginning 30 days after the contract started. The feedback will appear on your profile, and does not impact your job success score." What can I do? How can I get feedback? As it's my first work I badly need this.

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
BEST ANSWER
2 of 5

MD Rizwan Hasan K wrote:

Client cannot leave feedback. I cannot send leave feedback as well. It shows that, "You can request feedback on active contracts with payments beginning 30 days after the contract started. The feedback will appear on your profile, and does not impact your job success score." What can I do? How can I get feedback? As it's my first work I badly need this.


You need to adjust your expectations to how the platform works. If the contract is below 30 days, what makes you think you will receive feedback when the system is not set up to do so?

Stop obsessing about feedback. 

View solution in original post

ssbhamrah
Active Member
Simranjeet S Member Since: Jan 1, 2019
3 of 5

And you mean that only clients with a work history above 30days can drop feedback to the freelancers' profile?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 5

Hi Simranjeet,

 

In order to leave mid-contract feedback certain criteria must be met:

  • You must be part of the test group* for this new option
  • 30 days have passed since the start of the contract
  • There was a payment on the contract in the previous 30 days
  • Feedback has not been provided in the past 30 days (using the date that the feedback was last provided, not the date that the feedback was requested)

You can check this Community thread for more information.

 

Thank you! 

~ Bojan
Upwork
ebwinter
Active Member
Elizabeth W Member Since: Oct 13, 2020
5 of 5

You may know this already, MD Rizwan Hasan K, but I just wanted to mention that if the job is complete, you or your client just needs to end the contract and then you'll be able to leave feedback. If you are still working on the job, this won't be an option, of course.

 

From my experience and the advice I've read on Upwork, it's generally more polite to ask the client if anything else is needed, and ask them to end the contract if not. You can explain that it's helpful for you in applying for jobs on Upwork to show that you have successfully completed your first job. However, it's also possible to end the contract as a freelancer.

 

Of course, by now 30 days have past, so if you are still working on this job, you can now request feedback Smiley Happy

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