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Client closed the contract without any earning, He wanted to pay me 5$ but the contract is ended

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Community Leader
Zain M Member Since: Jan 10, 2020
1 of 5

Hey there,

I got a contract for Facebook ads for 62.5$. Client's ad account got banned (he didn't gave me access yet) so he wanted to end the contract. I asked him to pay me 5$ and I will refund remaining 57.5$ client agreed on it but he mistakenly had ended the contract without earning. Now, Is there any way that client can pay me 5$ on that account and i will refund him his remaining 57.5$. i want 5$ on the contract because I do not want to end the contract without earnings. Kindly help me in this regard. I have 94% JSS and I am on the verge to become Top rated

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 5

Zain M wrote:

Now, Is there any way that client can pay me 5$ on that account 


Sure, the client can simply pay you $ 5 (even $ 1 would be enough) as a bonus on the closed contract, then you approve the return of the escrow funds.

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Community Leader
Zain M Member Since: Jan 10, 2020
3 of 5

Hey Petra, I had refunded him all the amount as he was constantly asking for it. Can he still give me a bonus on the closed contract?

If Yes, Kindly share the procedure so i willl share to the client

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Community Guru
Petra R Member Since: Aug 3, 2011
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4 of 5

Zain M wrote:

I had refunded him all the amount as he was constantly asking for it. Can he still give me a bonus on the closed contract?

If Yes, Kindly share the procedure so i willl share to the client


Yes, he can. See this help article

To give a bonus not attached to a milestone

  1. Go to Jobs  All Contracts to locate the contract 
  2. Select Give Bonus from the (...) options menu
  3. Fill out the form and click Make Payment

givebonus1givebonus2givebonus3

View solution in original post

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Community Leader
Zain M Member Since: Jan 10, 2020
5 of 5

Thanks a lot Petra 

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