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Client denied milestone payment

Ace Contributor
Mattie O Member Since: Jun 22, 2018
1 of 7

 

I did work for a client who consistently had me do rework. Everytime I did work, he would say that something was wrong (not specific) and then request additional work not specific to the original scope. Once I finished he came back and said EVERYTHING was wrong after I inquired about what specifically was wrong even though I know that I was doing the things that he requested.

 

If I just don't dispute will he get to give me a negative feedback. Does it go against my JSS. I just want this bad client to go away. 

 

Unfortunately I did recognize that the client was using the NOT RIGHT method to get more work done before I completed the job.

Community Guru
Tiffany S Member Since: Jan 15, 2016
2 of 7

Dispute.

 

There's nothing you can do to stop him from giving you negative feedback. If he doesn't pay you anything on the job (or you refund everything paid on the job), he can't leave you public feedback, but that doesn't help as much as you'd think, since he can still leave private feedback, which has a more significant impact on JSS.

Ace Contributor
Mattie O Member Since: Jun 22, 2018
3 of 7

With that being said. Should I respond to the cient in any way. He's definitely doesn't seem the type to not leave a negative feedback at this point. 

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 7

Mattie O wrote:

 

If I just don't dispute will he get to give me a negative feedback. Does it go against my JSS. I just want this bad client to go away. 


Nothing will show on your profile (no public feedback) if you don't dispute.  Feedback is already given, that ship has sailed. But yes, your JSS will take a hit.

 

That said, if you did the work as specified you should get paid for it. You don't pay the rent with client feedback, but with money...

Ace Contributor
Mattie O Member Since: Jun 22, 2018
5 of 7

Unfortunatey it wasn't that much so I think I'll just let it sail rather than have it hit as a public feedback. Lessons learned. 

Community Guru
Preston H Member Since: Nov 24, 2014
6 of 7

re: "With that being said. Should I respond to the cient in any way. He's definitely doesn't seem the type to not leave a negative feedback at this point."

 

How would responding to the client benefit you?

Ace Contributor
Mattie O Member Since: Jun 22, 2018
7 of 7

You're right. No benefit. Moving on.

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