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f463737c
Community Member

Client didn't get a refund.

Hey!

I applied for a refund for my client a week ago but my client hasn't recieved that amount yet. Kindly resolve this issue.

 

Regards.

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petra_r
Community Member


Rija K wrote:

I applied for a refund for my client a week ago but my client hasn't recieved that amount yet. Kindly resolve this issue.


What do you mean you "applied for a refund"? Refund for what? Money that was paid to a freelancer? Money still in Escrow? How did you "apply for a refund"? To whom? 

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3 REPLIES 3
petra_r
Community Member


Rija K wrote:

I applied for a refund for my client a week ago but my client hasn't recieved that amount yet. Kindly resolve this issue.


What do you mean you "applied for a refund"? Refund for what? Money that was paid to a freelancer? Money still in Escrow? How did you "apply for a refund"? To whom? 

f463737c
Community Member

I gave a refund to my client but he hasn't received the money yet. 

petra_r
Community Member


Rija K wrote:

I gave a refund to my client but he hasn't received the money yet. 


It will take up to 5 business days for the refund to show up on your client's payment method

 

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