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Rhaven's avatar
Rhaven C Community Member

Client didn't pay me

It's my first time having a client so I didn't know the rules of how this thing works out. He messaged me the full instructions on what I should be doing but didn't set up a contract. However, since he's verified and has worked with lots of freelancers before, I trusted him and was able to finish the task in three days. I was supposed to receive a fixed-price of $10 for the task I've done, but now he's being unresponsive and I don't know how will I be able to get my payment. Please help me with this.

2 REPLIES 2
Pradeep's avatar
Pradeep H Retired Team Member

Hi Rhaven,

 

I am sorry to hear about your experience with this client. I shared your report with our team to investigate and take action based on our internal processes. 


Please check out this course for more tips on staying safe on Upwork and please use the flag option found on each job post or message anytime you’d like to report a violation.

 

- Pradeep

Randy's avatar
Randy S Community Member

Don't start work until there is a contract with a funded milestone in place. Period. I don't care if the client seems like a nice person, seems honest, whatever. If there isn't a contract, there isn't a job. It's really that simple.