Client doesn't know how to fund project?

[valeriakl]

The client is new and had some trouble with verifying his payment method, so the contract was momentarily suspended. He managed to successfully verify it, but now he's having trouble funding the money he's put on escrow.

Are there any resources out there to help him fund the project?

[BojanS]

Thank you for reaching out to us, Valeria. 

I checked this for you and our team has already reached out to your client to help them with their payment concern. Please advise them to check their email or you can share this link with them where they can find their support ticket.

[valeriakl]

Thank you!