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sandoys
Community Member

Client doesn't respond to my message regarding on suspended contract

Client doesn't respond to my message regarding on suspended contract. Any ways to get this sort out?

2 REPLIES 2
petra_r
Community Member


Sandy G wrote:

Client doesn't respond to my message regarding on suspended contract. Any ways to get this sort out?


Not from your side. Only the client can sort it out with Upwork

prestonhunter
Community Member

Understand how this works:

 

I am a freelancer.

Upwork suspends contract.

This means there is a problem on client's side.

Client knows this.

I don't message client about this.

I don't work on the project. There is no way to get paid.

When suspension is lifted, Upwork will notify me, and I will resume work.

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