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Community Member

Client ended contract and blocked me

I submitted my work and the client ended the contract asked for a refund and blocked me. I can’t even ask what was wrong. Has anyone had this issue before? I put a lot of hours into the work.
Community Member

He asked for a refund, but blocked you?


I guess he wasn't serious about the refund.

I hope you said no.

I did say no. I filed a dispute. I mean I don’t mind if there was some
things they wanted to change but they didn’t even give me a chance to do a
revision or even tell me what was wrong.
Community Manager
Community Manager

Hi Taqira, 

I'm sorry to learn that you've had an unfortunate experience on Upwork. It looks like you recently filed a dispute for the funds in escrow for this contract. While I'm unable to discuss the details of your contract to confirm with our privacy policy, I recommend that you read up on these posts, and articles for more information about the dispute process and Fixed-price Protection: 

~ Avery
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