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Client ended the project

Active Member
Touseef A Member Since: Jun 8, 2019
1 of 8
Hi everyone, I have this client who ended the client after few days saying that I don't need it anymore. What should I do? Should I let go? Should I dispute? I just want that it should not affect my profile.
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 8

Touseef A wrote:
Hi everyone, I have this client who ended the client after few days saying that I don't need it anymore. What should I do? Should I let go? Should I dispute? I just want that it should not affect my profile.

more detail please.

Jourly or fixed rate?

Funded?

Is the work done? Half done?

 

Active Member
Touseef A Member Since: Jun 8, 2019
3 of 8

fixed price project

only 1 milestone funded

i didn't start working on it because the next day he said he doesn't need it

Community Guru
Preston H Member Since: Nov 24, 2014
4 of 8

Touseef:

If you have not done any work on the project, then the customer-friendly thing for you, as a freelancer, to do would be to allow the client to have all the escrow money refunded back to him.

 

As a person who has worked as both a freelancer and a client, I understand that having a zero-pay contract can cause problems with JSS.

 

So as a client, if I hired a freelancer to do something with a fixed-price contract, and he hadn't done anything at all yet, and I wanted to end the project, I would ask him:

 

"Touseef:

I'm so glad that you agreed to work on the project. But it turns out that I won't be able to use this. As you have not started on this yet, could I release $5.00 to you immediately, to compensate you for your time and inconvenience? I would be grateful, and you would not need to do any work at all to earn the money and my grateful feedback?"

 

I think most freelancers would see the benefit in agreeing to that.

Active Member
Touseef A Member Since: Jun 8, 2019
5 of 8

wouldn't affect my job success rate?

Community Guru
Preston H Member Since: Nov 24, 2014
6 of 8

re: "wouldn't affect my job success rate?"

 

Yes. In your case, if you agreed to a complete refund, it probably WOULD negatively impact your Job Success Score. Because you have so few other contracts.

 

You might want to send a message to the client explaining your situation, and asking if he can pay you a $2.00 bonus if you will agree to refunding the escrow money. That way you would not end up with a zero-pay contract.

Active Member
Touseef A Member Since: Jun 8, 2019
7 of 8

can he create another milestone of $2 ? initially there was only one milestone

 

Community Guru
Petra R Member Since: Aug 3, 2011
8 of 8

Touseef A wrote:

can he create another milestone of $2 ? initially there was only one milestone

 


No, he can either release only $ 2 of the existing contract, or, if the contract has already been closes, pay a bonus.

 

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