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Client facing problem with payment method

My contract has been suspended due to unverfied client payment method. But client shows me that he already pay some amount. Total amount on contract is more then he pay. Now he is not finding a way to add other amount. He said he also try to contact upwork but no one reply. So, what should I do?

**Edited for Community Guidelines**

Retired Team Member
Retired Team Member

Hi Saifullah,

Our team is reaching out to your client as we speak. Our team will assist your client further directly on their ticket. Thank you.

~ Goran

Hi dear, Still client get no solution to add remaining payment. I really don't want client get frustrated and leave project as it is (He is newbie). I spent a lot of time on his project all will get waste.

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