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dsmgdesign
Community Member

Client feedback before project closed

Hello, After my client approved payment on the last milestone he left me positive feedback but didn't close the project. I later closed the project and his feedback is still in tact. I didn't even know this was possible. Is this a new change, or has it been possible all along and after 4 years and 69 completed jobs, this is one of those Upwork features that I've never seen or heard about? 

 

 

1 REPLY 1
NikolaS
Moderator
Moderator

Hi David, 

 

I would be happy to help. Could you please share the Contract ID of the contract you are referring to so that I can check and assist you accordingly? You can find Contract ID by clicking on the name of the contract and then navigating to Terms & Settings tab.

 

I would like to clarify that in general clients can leave feedback when they close the contract. You can find more information in this help article

~ Nikola
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