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Client feedback

Hello!
I worked with one unresponsive client.
I did all tasks as client wanted and client left me a good feedback.
But client didn't pay for it...
My question is : why upwork removed client feedback from my profile?
I ask upwork to put my client feedback back. because I spent my one day to get a good client feedback.

ACCEPTED SOLUTION

Cheryl, Petra and Akbar,

 

Unless the freelancer logs hours using Upwork App with adequate memos and activity levels, they are not covered by Upwork Hourly Protection if the client fails to pay for the hours.

 

The team will provide more details about the contract to Akbar via the ticket.

~ Valeria
Upwork

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