Client hourly contract paused by Upwork

[f33d897f]

Upwork suspended my client's contract, and my client has no idea how to reactivate the canceled contract Would you be able to assist my client regarding this matter? I already talked my client regarding this concern. They request to reactivate the contract. Here is our ID contract number 30195472. Thanks in advance for your response. 

[egaruth · Accepted solution]

Hi Michelle,

Thank you for reaching out to us. Please note that for privacy reasons, we cannot share information about another’s user’s account which we hope you understand. 

I shared your report with our team and they will reach out to your client directly via email to assist them further. 

[f33d897f]

I certainly understand. Thank Nikolai.