May 16, 2021 08:12:30 PM by Md Al Mahmud H
Solved! Go to Solution.
May 27, 2021 06:25:14 AM by Preston H
re: "The client has returned. He has given the amount in milestone. He did not approve. How long would it take to get the payment."
If the client FUNDED a milestone payment for work that you already did and provided to him, then of course you should immediately click the "Submit Work for Payment" button.
Send the files again when you click the Submit button.
Then DO NOT click the Submit button again. Clicking the Submit again restarts the countdown clock.
Wait to get paid. If the client does NOTHING, then Upwork will release the escrow money to you automatically after 14 days.
Do NOT work on an unfunded milestone.
If the client wants you to move onto the next step, then the client needs to manually release the payment to you for the previous step, and then fund a milestone payment for the NEXT step.
May 16, 2021 08:29:00 PM by Abegail U
I'm assuming this is a fixed price contract and not hourly. If so, if the milestone is prefunded or if there is an amount in escrow, then you will still get paid but may take longer. You can check more information here https://support.upwork.com/hc/en-us/articles/211063748-Fixed-Price-Protection
May 17, 2021 02:19:23 AM Edited May 17, 2021 02:19:45 AM by Md Al Mahmud H
May 17, 2021 02:26:12 AM by Goran V
Hi Md AI,
I would like to clarify that when you're working with multiple milestones, the active one will need to be released in order for the client to be able to activate the next milestone.
Freelancers can't add milestones, only your client can create and add funds on your milestones. To learn more about this, check out this Help Article. Thank you.
May 17, 2021 08:38:33 AM by Tonya P
Do not work for an unfunded milestone.
Do not begin work on the next milestone until the previous one has been paid.
If you didn't follow these rules, you may not receive any money.
May 18, 2021 08:01:13 AM by Md Al Mahmud H
What to say if the client says he is so busy that he can't even reply to the texts & he will add milestones later?
I guess trusting is not bad & in the end, the boss is always right. Fingers crossed, let's see what happens. Thanks for your response. If there is anything that can be done to avoid such issues from happening would be best. I request Upwork superiors to figure out a way for this. Thanks again.
May 27, 2021 01:52:44 AM by Md Al Mahmud H
May 27, 2021 06:25:14 AM by Preston H
re: "The client has returned. He has given the amount in milestone. He did not approve. How long would it take to get the payment."
If the client FUNDED a milestone payment for work that you already did and provided to him, then of course you should immediately click the "Submit Work for Payment" button.
Send the files again when you click the Submit button.
Then DO NOT click the Submit button again. Clicking the Submit again restarts the countdown clock.
Wait to get paid. If the client does NOTHING, then Upwork will release the escrow money to you automatically after 14 days.
Do NOT work on an unfunded milestone.
If the client wants you to move onto the next step, then the client needs to manually release the payment to you for the previous step, and then fund a milestone payment for the NEXT step.