🐈 Community
» Forums » Freelancers » Client is not responding
Page options
al_saud
Community Member

Client is not responding

Hi All,

 

I have competed my work on per hours base and share files with client but added manual hours.

He was saying that he will end the contract but he did not do that and now offline and not responding from last 2 days.

Please tell me what will happen now.

 

Thanks!

11 REPLIES 11
iamchunchunchun
Community Member

Is there a contract? I did not see any ongoing contracts on your profile.

I have ended that

I'm sorry but I do not really understand your case. Was the contract ended in Feburary? Was it the only project that you completed on Upwork?

I have done 2 jobs first in feb and second on 2nd March.

I am asking about second one which I have consumed 23 hours and billed around 322$.

When client not responding I have ended contract.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Saud,

Your funds are in the Review stage at the moment, you can check this by going to Reports > Overview.

Keep in mind that manual time and promised funds are not covered under our Upwork Payment Protection

To learn more how you`re getting paid on hourly contracts, check out our guide on Weekly Billing Cycle. If you have any additional questions feel free to post them here, thank you.

~ Goran
Upwork

So this amount will paid to me or not?

holymell
Community Member

You'll find out in five days. On hourly jobs, the client gets five days to review your work. If they approve it, it will move over to the "pending" section.

Manual hours aren't protected by Upwork, so if for any reason your client disputes them, you won't get your money. But if your client does not dispute, you will get it. You have to wait to find out.

Stop messaging the client. Just wait and see.
al_saud
Community Member

If client dont give any response in 5 days means they will approve or not approve then what will happen?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Saud,

If the hours are approved they will be transferred to the Pending stage, please check out our guide for Weekly Billing Cycle to learn how you`re getting paid on hourly contracts.
I would also suggest to check out our guides on, Hourly Protection for Freelancers and Fixed-Price Protection for Freelancers.

~ Goran
Upwork

This job is not showing in my profile as well. Why?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Saud,

Contracts where you have still not earned any funds will not be listed on your profile. Once you get paid for the hours you have logged, the job will be listed on your profile.

Additionally, you can check out this Thread to learn more about Upwork and how everything works.

~ Goran
Upwork
Latest Articles
Upcoming Events
Featured Topics
Learning Paths