Jul 3, 2020 04:37:40 PM by Muhammad A
My client has given me a bonus which is pending, but unable to release the milestone. Please help, guide me so that I can further guide my client if the issue is from their side.
Jul 3, 2020 05:48:20 PM Edited Jul 3, 2020 05:50:28 PM by Preston H
You can send them a link to instructions:
https://support.upwork.com/hc/en-us/articles/360000980507
Also, here is one easy option...
Tell the client:
"Frank, there are friendly people who help Upwork users 24 hours a day, 7 days a week. If you are stuck on something, you can go here and ask questions:
Good luck!"
Jul 3, 2020 06:35:05 PM by Joanne P
Hi Muhammad,
I’ve shared your concern with the team. One of our team members will reach out and assist your client directly via a support ticket. Thank you!
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