Jun 4, 2020 04:12:20 PM by Margaret M
My client, new to Upwork, input that I was to perform 5 hours of work in the week. This was an innocent error on her part. The messaging agreement between us was that I perform one hour of work, which I have submitted to her. The completed 1-hour of work (as agreed) remains unpaid and looks as though I didn't complete the job. How do we rectify this please?
Jun 4, 2020 04:16:46 PM by Amanda L
Margaret M wrote:My client, new to Upwork, input that I was to perform 5 hours of work in the week. This was an innocent error on her part. The messaging agreement between us was that I perform one hour of work, which I have submitted to her. The completed 1-hour of work (as agreed) remains unpaid and looks as though I didn't complete the job. How do we rectify this please?
If this is an hourly project, you won't get paid for like 2 weeks. First, the billing cycle for this week closes on Sunday. Then the client has until Friday to review and dispute hours. Then you get paid (after the 5 day security hold, I believe).
If it's escrow you have to hit submit work, and then she can approve or after 14 days it will automatically release the milestone, and then the funds are available 5 days later.