May 31, 2020 12:48:45 PM by Muhammad Q
Hi,
I signed a fixed-price contract a week ago, I have delivered my work 100% as per client's requirements. Now when I submitted the work, he is satisfied with the work. But he is saying that he will send this project to his client, and it may take a week for evaluation, than I'll see if it's okay and release the payments.
Is that allowed on upwork?
I should be paid for the work I did right away if my client is satisfied. Rather then having to wait for client's client to give the green light. I'm so confused what to do.
Additionally, he is asking me to do more than what we agreed. Like adding more graphs.
Help would be highly appreciated.
May 31, 2020 01:47:12 PM by Jennifer M
Muhammad Q wrote:Hi,
I signed a fixed-price contract a week ago, I have delivered my work 100% as per client's requirements. Now when I submitted the work, he is satisfied with the work. But he is saying that he will send this project to his client, and it may take a week for evaluation, than I'll see if it's okay and release the payments.
Is that allowed on upwork?
I should be paid for the work I did right away if my client is satisfied. Rather then having to wait for client's client to give the green light. I'm so confused what to do.
Additionally, he is asking me to do more than what we agreed. Like adding more graphs.
Help would be highly appreciated.
He has 14 days to review, so yes it is allowed.
May 31, 2020 03:18:57 PM by Joanne P
Hi Muhammad,
The client has 14 days from the most recent submission on a milestone to review and approve or request changes. Approval releases the payment from escrow to you. For more information, please check out this help article. Thank you!
May 31, 2020 04:14:51 PM by Will L
Don't agree to do substantial additional work if they client refuses to agree to subsantial additional payments to you.
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