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Client not responding

hammadahmad089
Active Member
Hammad A Member Since: Jan 6, 2018
1 of 5

Hi, i want to report an isssue. I got an email from upwork few days ago, in which it was stated that one of my project is on hold. After that i got a message form the client that there is an issue and it will be resolved soon. Now 2 weeks has passed and i have got no notification about this. Client is not responding. When i go to My Jobs it says contract suspended. What to do know?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 5

@Hammad A wrote:

Now 2 weeks has passed and i have got no notification about this. Client is not responding. When i go to My Jobs it says contract suspended. What to do know?


 Nothing you can do. Either the client resolves his issues or not.

 

hammadahmad089
Active Member
Hammad A Member Since: Jan 6, 2018
3 of 5

Does this affect my JSS?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 5

@Hammad A wrote:

Does this affect my JSS?


 No.

Contracts with / from suspended clients are excluded from the JSS calculation.

hammadahmad089
Active Member
Hammad A Member Since: Jan 6, 2018
5 of 5

Thank you

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