Jul 27, 2019 10:38:06 PM by Muhammad N
Hi team, my client pay me $130 dollars and $30 was bonus from him. When he released the funds $100 goes to date when it will released but $30 goes into pending state. Please fix this issue and assign date of release to my $30.
Jul 27, 2019 11:35:58 PM by AleksandarD A
Hi Muhammad,
Thanks for reaching out to us. Your Reports page has been updated. Please check again and don't hesitate to get in touch with us if you have further questions.
Thank you.
Jul 28, 2019 01:30:34 AM by Maria P
Is it actually an 'issue'? I always have bonuses pending till the next day, then the date gets assigned.
Jul 28, 2019 02:26:05 AM by Petra R
Maria P wrote:Is it actually an 'issue'? I always have bonuses pending till the next day, then the date gets assigned.
It's not an issue when it does get updated the next day. However, if a bonus shows like that for several days it generally means that the client's payment method declined the charge and it was never actually paid. Some people agree to be paid via bonus payments (rather than hourly or via milestones in Escrow) and we have seen people "paid" hundreds of Dollars as bonus which never materialised because the client never actually paid it.
That's when it becomes an 'issue.'
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