My client & I based our contact on the presumption it was aus dollars. $25/hr. On our learning curve, we discovered this is not the case. I received approx what I would've expected for 13.5hrs work (minus fees), $355. They then asked for a refund of $90usd (since reduced to 67.50usd, which is what I counter offered but in AUS dollars). As a gesture of good faith, if I factor fees again of 20%, (comes to approx $70aus=270AUS in wages), would this be fair? Anymore than this means I've worked for barely anything and I've done a good job. I want to maintain good relations. I understand this must have cost them too but we have both been affected. If I agree to a compromise of 50usd, or preferably $70AUS as a gesture of good faith, how do I pay?
1. Does upwork take it out of my next pay even if that is with a different client. (my contract was paused ages ago due to tech issues on the organisation's end). Or,
2. do I pay them myself via bank transfer. And
3. can I set a date as I do not have the funds at the moment
4. Will this reflect badly on me if I don't pay the full refund they have requested. (I feel I have come to a decision that is accurate and fair). Can they give a negative review just because of misunderstandings by both parties of the Upwork process eg: not realising it was in USD vs Aus
thanks for any help and any advice on a fair compromise
