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10ed3fc9
Community Member

Client released payment but its not showing up on my account anywhere

Client released the payment but it's not showing up on my account anywhere
 
2 REPLIES 2
bf97c28c
Community Member

Hi, Johnson. It's very important. Try to ask Support. It'll be quicker. 

PradeepH
Moderator
Moderator

Hi Johnson,

 

Thank you for your message. I checked the job you are referring to and noticed that the funds are in pending status. All funds released on a Fixed Price contract must complete 5 days security period before they are available on your Upwork account. You can refer to the Report page for more information. 

 

- Pradeep

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