Client requires me to submit my work on a website outside of Upwork

[cristianeo]

Good evening to all

I am currently working with a client as a Copywriter, this client asked me to write an article about a casino following the guidelines written in Surfer SEO, well up to this point everything is ok.

I finished writing the article and sent him the article as I always do, in a Microsoft Work document (docx) using the Upwork platform (Submit the Work). This client refuses to download the document claiming that he wants to see it outside, on Surfeo SEO, a website external to Upwork.

Surfer SEO is a web tool that gives you a seo score on articles. I didn't refuse to use it, I did and attached a photo next to the work with the article score.

I understand that what my client is asking for is against Upwork's rules and services, I have no protection if I publish my work on a website external to Upwork. To be clear, nowhere in the contract did the client ask me to deliver the article on surfeo seo and I understand that publishing my work outside of upwork is against the terms and services of the platform.

[prestonhunter · Accepted solution]

re: "Client requires me to submit my work on a website outside of Upwork"

That's fine.

That is normal.

Upwork is NOT WHERE WE DO OUR WORK.

Upwork is where we find jobs, get hired and paid.

I rarely ever submit any work "through Upwork" if by that you mean actually sending files to clients.

re: "This client refuses to download the document claiming that he wants to see it outside, on Surfeo SEO, a website external to Upwork."

That is fine.

re: "I understand that what my client is asking for is against Upwork's rules and services"

???

There's no such rule.

re: "I have no protection if I publish my work on a website external to Upwork. To be clear, nowhere in the contract did the client ask me to deliver the article on surfeo seo and I understand that publishing my work outside of upwork is against the terms and services of the platform."

Cristian:
I am sorry that you had this instance of confusion in your recent experience with this contract.

I am sorry to hear that you thought this was against any Upwork rules.

I recommend that you apologize to the client for your confusion and do what he asks.

[cristianeo]

I will do that Preston, I will apologise to my client, it was my fault for misunderstanding Upwork's terms and services.

Thank you very much, you have solved my problem

[petra_r]

You need to edit your post and remove the link. You can't link to a client's work in a public forum! Anyone could just edit or delete or mess up your work or change the text or god knows what

[cristianeo]

I have just removed the link, when I wrote the link here there was no text that compromised the client's work.

Thanks for the advice