Client's account suspended

[muiz_ahmed]

Hi everyone,

Recently a client reported that she is trying to hire me but sees "suspended" on her account whenever clicking on the "Hire" button.

Firstly, if the client's account is suspended, why was I able to submit a proposal on their project? I just submitted the proposal 48 hours ago. Moreover, why am I still able to connect with the client on PMB?

If anyone has faced a similar issue, kindly guide me on what the issue could be. Otherwise, it'd be great if an Upwork Team member can assist me.

Thanks for your attention!

[BojanS]

Hi Muiz,

While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account. We will also follow up with the team about their case.

Thank you!