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jatin2408322
Community Member

Client's feedback

I had a bad experience with my one client. Now he has ended the contract, i am sure he must have given bad feedback. How can i avoid that feedback to show up on my profile. I have not given the feedback yet. please tell me. Can i avoid his feedback by not reverting to his feedback?

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petra_r
Community Member


Jatin K wrote:

 How can i avoid that feedback to show up on my profile.


Only by fully refunding the whole contract, but see below about using your top rated perk.

 


Jatin K wrote:

Can i avoid his feedback by not reverting to his feedback?


No, it will show up when you leave feedback or after 14 days, whichever comes sooner.

But as you are top rated, you can have it removed and eliminate its effect on the JSS by using your perk 

if you have not used it in the last 3 months and 10 contracts

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petra_r
Community Member


Jatin K wrote:

 How can i avoid that feedback to show up on my profile.


Only by fully refunding the whole contract, but see below about using your top rated perk.

 


Jatin K wrote:

Can i avoid his feedback by not reverting to his feedback?


No, it will show up when you leave feedback or after 14 days, whichever comes sooner.

But as you are top rated, you can have it removed and eliminate its effect on the JSS by using your perk 

if you have not used it in the last 3 months and 10 contracts

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