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Client's payment verification doesn't seem to work

Active Member
Ralf P Member Since: Oct 2, 2019
1 of 2

Hi, I have a client  who has problems verifying her payment method, and Upwork suspended the contract because of this issue.  Is there a way how I can make support aware of her problem?

This is her message to me:

"**Edited for Community Guidelines**

Thank you.

Ralf

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Ralf,

 

I`m sorry about the inconvenience this had caused you.
Please click on my name and send me a PM with your contract ID or client name so that I can investigate it further and have our team reach out to your client immediately. Thank you.


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