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Client starters a mediation dispute, now want's to cancel it because the work was complete

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Active Member
Shashaank P Member Since: Dec 31, 2017
1 of 5

Hello everyone,

 

One of my clients thought I did not complete the work and contacted upwork mediation service. After I contacted him back he told me that he only did it because he thought I did not respond to him and not finished the work.

 

The complete amount I will get out of the project is $320 and it is complete. I am worried that I will have to pay $291 now so I will not get anything where it was not my fault. I told my client many times that I am very honest and if you ever think my work is unfinished then I will refund you without any issue but he never asked for a refund and started this dispute.

 

Now he is saying that he wants to close the dispute, so my question is can we cancel the disopute so we don't ahve to pay $291?

 

Thank you!

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Petra R Member Since: Aug 3, 2011
2 of 5

Shashaank P wrote:

 

Now he is saying that he wants to close the dispute, so my question is can we cancel the disopute so we don't ahve to pay $291?


simply say that you have come to an agreement in the mediation chat

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Shashaank P Member Since: Dec 31, 2017
3 of 5

Hello Petra,

 

Thank you for your response. So if we do that then we won't have to pay for the $291?

 

Thank you!

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Petra R Member Since: Aug 3, 2011
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Shashaank P wrote:

 

Thank you for your response. So if we do that then we won't have to pay for the $291?


You only have to pay $ 291 if you want to take the dispute to arbitration.

View solution in original post

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Shashaank P Member Since: Dec 31, 2017
5 of 5

Thank you soo much. 

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