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a78d9a4d
Community Member

Client suspended permanently & was not paid yet contract shows active

Hello, i would like to get some idea on the client got permanently banned and didn’t  pay, why should the job appear after days and if i end it will my jss be hit ?

 

Or can upwork intervene and end it instead since its just making one nervous.

3 REPLIES 3
c93567d7
Community Member

If I were you I would just keep the contract open and not end it. This way you will not get "No feedback given" which looks bad on your profile and it shouldnt effect your JSS. I have kept 10000$ contract open for months with no work submitted and it did not effect my JSS.

JoanneP
Moderator
Moderator

Hi Duncan,

 

I checked your account and it looks like one of our agents already updated your ticket with more information. You may check the ticket here

~ Joanne
Upwork
wlyonsatl
Community Member

Upwork isn't going to ding your JSS because you couldn't finish your work for or get paid by a client Upwork itself suspended/banned.

 

Don't give this project or client another thought. They are what was and is no more.

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