I have this situation with suspended client and my contract is put on hold. It is paused. We had a great communication and everything worked well, I got paid for the job, the client was very satisfied with my work and then I got that message that says my client is suspended. I mean, the guy was really cool and everything and he didn't message me after that..
So, what should I do now? I contacted him but got no response. Should I end my contract or should I leave it to see what can it be?
Solved! Go to Solution.
It was more than a week ago. Almost a month! Now when I end my contract I have to leave a feedback, right? Because my clients is obviusly not here anymore to provide me a feedback and rating. Would that affect my job success score?
re: " Because my clients is obviusly not here anymore to provide me a feedback and rating."
If you close the contract you must enter a star rating. You do not need to write any feedback. You can leave the textbox blank.
re: "Would that affect my job success score?"
Ending one contract on your own and ending up with no client feedback won't hurt your job success score. A pattern of closed contracts with zero client feedback will hurt your JSS.
Join Upwork's social team on Twitter on October 28th at 10:30AM PT for a live Twitter chat. We'll be leading a discussion of best practices for profiles covering everything from photos to Project Catalog.Learn More
Learn more about our awesome Community member Lisa!Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More