Client unable to pay

[rebecca1305]

One of my client is having trouble with the payment method, he has been trying for a week. His name is **Edited for community guidelines**. I'm also attaching his ticket's screenshot. Someone please look into it. 

[BojanS]

Hi Bia,

While I can’t share details about the client’s account for privacy reasons, I'll go ahead and follow up with our team regarding this case and reach out to the client as soon as possible.

Thank you!