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Community Member

Client want to cancel the contract and asking for a refound.



Wanted to ask if my client wanted to cancel the contract as he dosnt need the work anymore and asking for a refound so i refused it and went to Disputed and the accept the cancelation with a refound to the client and courtesy credit for the escrow amount to me which iam ok with.

Now my question is will he be able to leave a feedback as i know he will leave a bad review as i didnt accept the refound and what should i do as i dont this to ruin my JSS.



Community Member

Mrwan S wrote:

Will he be able to leave a feedback

The client already left (private) feedback when he cancelled the contract. The impact on the JSS is already determined. That ship has sailed.

Community Member

What Petra means is that ship sank. 😬
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