Wanted to ask if my client wanted to cancel the contract as he dosnt need the work anymore and asking for a refound so i refused it and went to Disputed and the accept the cancelation with a refound to the client and courtesy credit for the escrow amount to me which iam ok with.
Now my question is will he be able to leave a feedback as i know he will leave a bad review as i didnt accept the refound and what should i do as i dont this to ruin my JSS.
Mrwan S wrote:
Will he be able to leave a feedback
The client already left (private) feedback when he cancelled the contract. The impact on the JSS is already determined. That ship has sailed.