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Client want to cancel the contract and asking for a refound.

mrwansultan
Ace Contributor
Mrwan S Member Since: May 11, 2020
1 of 3

Hello,

 

Wanted to ask if my client wanted to cancel the contract as he dosnt need the work anymore and asking for a refound so i refused it and went to Disputed and the accept the cancelation with a refound to the client and courtesy credit for the escrow amount to me which iam ok with.

Now my question is will he be able to leave a feedback as i know he will leave a bad review as i didnt accept the refound and what should i do as i dont this to ruin my JSS.

 

Thanks

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Mrwan S wrote:

Will he be able to leave a feedback


The client already left (private) feedback when he cancelled the contract. The impact on the JSS is already determined. That ship has sailed.

kinector
Community Guru
Mikko R Member Since: Dec 26, 2015
3 of 3
What Petra means is that ship sank. 😬
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