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djsladjan
Community Member

Client wont close contract

Hello !

Can you please tell me what to do. I did the job, client happy and satisfied, payed milestone, but i ask him to close the contract, he not respond me anymore?

This happens to me for the second time, Last time i close it by my self and clinet dont feedback me at all.

Please tell me what can i do. Should i close it by my self again

3 REPLIES 3
kat303
Community Member

This happens from time to time. Yoiu can leave it open a while longer if you want, or you can close it yourself. Either way it will not hurt your JSS score since you've already gotten paid. So because of that, (payment) that counts as a job completed sucessfully whether or not the client gave you feedback. 

6b667541
Community Member

I have the same issue, 

 

Going with the answer provided by Kathy, so if the client doesn't close it then it doesn't matter if it stays open?

petra_r
Community Member


Miguel A wrote:

Going with the answer provided by Kathy, so if the client doesn't close it then it doesn't matter if it stays open?


No, it doesn't matter. Your open job is days old, don't even worry about it. It's best if a happy client does close the contract. It's best if an unhappy client does not.

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