So you just leave the memo field blank when you turn on time tracker? I've never done that, so I tried it just now and to be honest I'm surprised it even lets you do so. But without the memos, which don't even have to be complete sentences, you may be out of luck with respect to payment protection.
Connor S wrote:
Yes, it does. I’ve got to be honest I thought from the screenshots themselves (given it’s very clear what I’m writing) it would be more than self explanatory.
Most of the time, I'm sure that's the case, and maybe Upwork will take that into account, but if they insist on the letter of the rule, then you might be up the creek.
At this point the client may still resolve the issue and the suspension could be completely unrelated to payment difficulties anyway, but yes, a lack of memos means Upwork won't pay you out of their own pocket if the client failed to pay Upwork.
I have $650 from this week’s work
You should still be able to add memos for this (current) week, but for any previous week(s) that ship has sailed.
It's happened with my few clients as well, I have contacted and suggested them to check their Bank or CC to make sure payment has connected with Upwork.
As you have received earlier payment, So nothing to be worried.
Recently, I have started adding memo too. that's cool anyway