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Hassan's avatar
Hassan W Community Member

Clients asking to message out side Upwork

Hi everyone, a client has messaged me and is asking to be massaged outside Upwork ( via telegram) I've added a screenshot. 

 

I'll not reply to the client until the matter is sorted. I've added a screenshot.

 

Please look into this matter 

Regards,

Hassan

 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
Sophie's avatar
Sophie A Community Member

You can simply flag the message/post as inappropriate by following the steps below 👇.


https://support.upwork.com/hc/en-us/articles/211063118-Report-Suspicious-User-Activity

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11 REPLIES 11
Sophie's avatar
Sophie A Community Member

Hassan's avatar
Hassan W Community Member

Idk, I guess it was a general notification, I asked Upwork's support staff but did not get any replies

Sophie's avatar
Sophie A Community Member

The notification says it is a violation of Upwork's Terms of Service to communicate outside of Upwork before a contract is in place. I don't understand why you are asking if communicating on Telegram is ok. No it is not.

Hassan's avatar
Hassan W Community Member

I did not ask that, my aim was only to let the platform know that I received such a message.

Preston's avatar
Preston H Community Member

re: "I asked Upwork's support staff but did not get any replies"

 

Don't do that.

Don't try to ask Support staff about this.

 

If you have a question about this sort of thing, then simply post your question in this Community Forum.

Hassan's avatar
Hassan W Community Member

By support staff, I meant the community platform.

 

Martina's avatar
Martina P Community Member

Why do you need support for this?

It really couldn't be any clearer, could it?

Hassan's avatar
Hassan W Community Member

Just to clarify, I'm not asking for support. I read somewhere, you need to let Upwork support know when you receive such messages. I just did that; if for some reason there's no need for that, my apologies for taking your time

Sophie's avatar
Sophie A Community Member

You can simply flag the message/post as inappropriate by following the steps below 👇.


https://support.upwork.com/hc/en-us/articles/211063118-Report-Suspicious-User-Activity

Hassan's avatar
Hassan W Community Member

Thank you.

Trevor's avatar
Trevor C Community Member

This kind of stuff happens often. If you tell them you prefer to keep chatting in Upwork and they refuse then you know something isn't right. 

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