May 29, 2022 04:14:41 AM Edited May 29, 2022 07:12:39 AM by Annie Jane B
Hi everyone, a client has messaged me and is asking to be massaged outside Upwork ( via telegram) I've added a screenshot.
I'll not reply to the client until the matter is sorted. I've added a screenshot.
Please look into this matter
Regards,
Hassan
**Edited for Community Guidelines**
Solved! Go to Solution.
May 29, 2022 08:11:05 AM by Sophie A
You can simply flag the message/post as inappropriate by following the steps below 👇.
https://support.upwork.com/hc/en-us/articles/211063118-Report-Suspicious-User-Activity
May 29, 2022 06:32:48 AM by Hassan W
Idk, I guess it was a general notification, I asked Upwork's support staff but did not get any replies
May 29, 2022 06:43:46 AM by Sophie A
The notification says it is a violation of Upwork's Terms of Service to communicate outside of Upwork before a contract is in place. I don't understand why you are asking if communicating on Telegram is ok. No it is not.
May 29, 2022 08:12:32 AM Edited May 29, 2022 08:13:11 AM by Hassan W
I did not ask that, my aim was only to let the platform know that I received such a message.
May 29, 2022 07:14:12 AM by Preston H
re: "I asked Upwork's support staff but did not get any replies"
Don't do that.
Don't try to ask Support staff about this.
If you have a question about this sort of thing, then simply post your question in this Community Forum.
May 29, 2022 07:26:17 AM by Martina P
Why do you need support for this?
It really couldn't be any clearer, could it?
May 29, 2022 07:46:23 AM by Hassan W
Just to clarify, I'm not asking for support. I read somewhere, you need to let Upwork support know when you receive such messages. I just did that; if for some reason there's no need for that, my apologies for taking your time
May 29, 2022 08:11:05 AM by Sophie A
You can simply flag the message/post as inappropriate by following the steps below 👇.
https://support.upwork.com/hc/en-us/articles/211063118-Report-Suspicious-User-Activity
May 29, 2022 09:07:49 AM by Trevor C
This kind of stuff happens often. If you tell them you prefer to keep chatting in Upwork and they refuse then you know something isn't right.
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