Clients don't want to end contract?

[chester_onah]

I have successfully completed 3 jobs and Client just left 5 stars and never said a thing. Same client gave me another job, and I have completed job and delivered for over 4 days now, client didn't end contract or even drop a feedback. And it is affecting me, I get replies on proposal but no hires. How else do I convince the clients that I am not working and completed the jobs? It shows jobs in progress. This is really disturbing me. I started up fine to get good reviews but the clients are not giving it.. advise is needed please.

[zoeadel · Accepted solution]

Hi Onah,

Well done on getting your first jobs on Upwork!

As you say you have one completed job with 5 stars - that's good news.

You also have 2 jobs currently 'in progress' because the contract is still open. this makes sense because as you say, the client hasn't ended the contract yet.

I don't think that your job in progress will impact your hire rate, it can be competitive and getting jobs is not always easy, you joined in June and getting 3 jobs in that time, I think is very impressive. Keep submitting proposals, more will come.

I suggest as it's only been 4 days you leave the contract open. Give your client some time to come back to you. Do not close the job yourself. I would never close a contract within the first month as clients can take time to respond as they're busy with other things.

Be patient, I think 4 days without a response is nothing to worry about. Be diligent and check in with your client every now and again - check-in to see if they received the work or if they want revisions etc. 

To confirm - I don't think having these jobs as work in progress will stop people from hiring you. One of the contracts, the hourly one should be absolutely no bother to you at all, as you will get paid in time.

Good luck!
Zoe

[abinadab-agbo]

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Zoe A wrote:

Be patient, I think 4 days without a response is nothing to worry about. Be diligent and check in with your client every now and again - check-in to see if they received the work or if they want revisions etc. 

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Just make sure, OP, that you don't get so diligent you keep badgering the client for feedback.

After the first reminder to close the contract, repeated attempts to pester the client reportedly produce no result at best, or backfire, at worst.

[tlbp]

Are you here to get paid or have a pretty review history? 

[chester_onah]

I cant get paid, if i don't have good background history to warrant clients to hire me. Most of them looks at the ratings And amount earned before they even try to award a job. Yes i need the rating now more than the money.