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Petar's avatar
Petar P Community Member

Clients get an error when trying to give feedback ? 0-0

Hello there,

 

Recently I've seen this issue where my long-term clients can't leave feedback - all of them get errors like "Your access to Upwork has been restricted," it would be nice if someone from the support team could give me a solution.

 

Thanks, and I hope whoever reads this has a wonderful day!

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Petar,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

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3 REPLIES 3
Nikola's avatar
Nikola S Retiring Moderator

Hi Petar,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Petar's avatar
Petar P Community Member

Hey, I see it's marked as solved in the chat with the support, but it isn't? 0_- like the issue is still ongoing 0-0

Arjay's avatar
Arjay M Retired Team Member

Hi Petar,

 

I can see that you've reached out and coordinated with the team handling your case through a support ticket. Please continue communicating with our team that ticket for updates and further assistance. 

 

 

~ Arjay
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