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ff2d651f
Community Member

Clients ghosting

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11 REPLIES 11
bf20eb2a
Community Member

It can be frustrating when clients ghost you in a professional setting, but trying to "punish" them may not be the most effective approach. Instead, consider these alternative actions:

1. Communicate your concerns politely: Reach out to the client and express your disappointment or concern about the lack of communication. Be professional and understanding.

2. Set clear expectations: Make sure both parties have a clear understanding of the interview process, timelines, and next steps. This can reduce the likelihood of ghosting.

3. Diversify your client base: Work on expanding your client pool to reduce the impact of a few clients ghosting you. A diverse client base can provide more stability.

4. Improve your screening process: Ensure that you are qualifying potential clients effectively to reduce the chances of working with those who may ghost you.

5. Follow up politely: Send a gentle follow-up message or email to remind the client about the ongoing process without coming across as pushy.

Remember that building and maintaining professional relationships is key in the freelance world. Punishing clients may harm your reputation, so it's often best to handle these situations with professionalism and diplomacy.

No advertising in the forum or on your profile.

 

Instead of using ChatGPT et al. you should use the Academy to learn how to make a profile and use the platform.

1. Communicate your concerns politely: Reach out to the client and express your disappointment or concern about the lack of communication. Be professional and understanding.

 

Just what the clients want after interviewing the freelancer and finding no one they can use. It is a horrendous idea to go back and harass the client, politely or not, to hire them, after an interview. It is extremely unprofessional and a desperate move. Freelancers are supposed to act like adults. You do not contact the client and tell them you are disappointed. You go away and leave the client alone. They will contact you if they want you. The client's silence means they don't want you, and they don't want people they have rejected contacting them. This unprofessional behavior will only anger clients and get you terrible reviews, if they ever get a job. I have no idea what prompts you are giving the chatbot, but no one behaves in such a manner in business. Well, not if they don't want to be rejected.

 

2. Set clear expectations: Make sure both parties have a clear understanding of the interview process, timelines, and next steps. This can reduce the likelihood of ghosting.

 

The client is fine. They did what they are supposed to do. The OP had their chance, and even an interview. You apply and move on.

It's not ghosting, it's rejection. The client interviewed and if they don't hire, they didn't like what they saw.

 

3. Diversify your client base: Work on expanding your client pool to reduce the impact of a few clients ghosting you. A diverse client base can provide more stability.

 

Nothing to do with it. Your chatbot needs better prompts. Rejection happens. It's called freelancing. Leave the poor client alone. They don't want you.

 

4. Ensure that you are qualifying potential clients effectively to reduce the chances of working with those who may ghost you.

 

This was a genuine client who wanted to hire. No one was ghosted. The OP is lucky to even have been interviewed. He got his chance, and the client rejected him. It's freelancing.

 

5. Follow up politely: Send a gentle follow-up message or email to remind the client about the ongoing process without coming across as pushy.

 

Oh, my heavens. Let's just keep on harassing the client. Might even get to stalking. Why do people think they can browbeat/harass/guilt/ etc. a client into hiring them? You do not harass the client. No follow-ups, no whining about being disappointed, etc. Nothing. You go away.

 

Remember that building and maintaining professional relationships is key in the freelance world.

 

The chatbot got something right. However, everything it wrote before that is terrible advice that will cost the freelancer clients and create a horrible business plan. No matter where you freelance, the odds are you will not be hired more often than hired. If you act like a petulant child, and go back to the client for any reason, it is not going to work, it will anger the client, and waste time chasing clients that don't want you instead of focusing on your business.

ff2d651f
Community Member

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Why are you trying to punish a client instead of working on your business?

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You did not mention anything about free work. You wanted to punish clients for not hiring you. That's not unfair; that's freelancing. As I said, instead of wasting energy on a client who did no wrong, work on your business. A client doesn't go through a bunch of proposals and conduct interviews just to steal your connects. They were likely very unhappy with what they found for candidates.

 

Freelancing means you are responsible for everything, including costs (connects, too) and running the business. Part of the business is applying or contacting potential clients. You apply, and don't look back. No contacting the client, no waiting to see if they hire you before looking for another job. If they don't hire, they don't hire.

 

 

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the-right-writer
Community Member

So? The job remains open. You apply and don't look back.

 

Obviously, the client did not find what they needed. Move on. In freelancing, there are no guarantees. You apply, and don't look back.

 

"Punishing" a client because they didn't hire you is absurd. If you don't correct your profile, all you will find are dirt cheap jobs and scams.

tlsanders
Community Member

Are  you thinking clients should be forced to hire you, or do you just want Upwork to police their manners and make sure they say "no thanks" when they're not hiring you.

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