Clients unresponsive and not releasing funds to me?
05-19-2017 12:03 PM
Hi , recently I started working with 2 clients (payment verified) and after delivering all the articles , they started being unresponsive (they answered 1 time in 7 days).
Now , both the first and the second contract are still opened and milestones are not released yet and it's been 7 days for a contract and 8 days for the other contract since I submitted for review.
What am I supposed to do in order to get funds?
Solved! Go to Solution.
05-19-2017 12:08 PM
If you used the submit work button on the contracts, then the funds will automatically release after 14 days. Don't press the buttons again because time will start over. After the 14 days, if the clients haven't requested revisions, your money will go through the five day security hold and be available for you to withdraw.