Clients who would recommend you

[#1]

Hello Everybody,   I could not figure out how can I improve Clients who would recommend me, I got all the 5-star review ratings, but it's around 86% so can you please suggest, how can I improve this score?

Thanks in advance.

[#2]

This is the cumulative private feedback. In order to improve it, you need to make your clients happier. 

[#3]

@martina, thanks for the details!