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Re: Close Agency / Client related to my account

Active Member
Amine G Member Since: Jan 26, 2018
1 of 8

i want to close client , and agency accounts related to my account , but i can't find the "close" link on my agency / client profile .

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 8

Hi Amine,

Our team has closed your client and agency accounts, thank you!


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Active Member
Amine G Member Since: Jan 26, 2018
3 of 8

the company is closed , thanks , but i still see the Agency .

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 8

Hi Amine,

I can confirm that you agency was closed and your profile should be updated by now. If not please log out and log in again and you should see the update to reflect on your profile.


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Active Member
Rigil Kent M Member Since: Feb 16, 2019
5 of 8

Hi,

 

Can you also close my agency and client account?

 

When I try to close it my entire account is going to get cancelled. 


Thanks in advance! Smiley Happy

Community Guru
Mary H Member Since: Jul 21, 2018
6 of 8

Hi Rigil,

 

You can close your Agency and Client profiles on your end, just make sure that your choose the appropriate profile by clicking on the round icon in the upper right corner before going to your Settings to close your account.

- Mary
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Active Member
Rigil Kent M Member Since: Feb 16, 2019
7 of 8

Yes I know.

 

Last time I did it on my end my entire account got closed.

 

I tried closing it just minutes ago and its telling me to cancel all submitted proposal. However I did not submit any proposals using my client and agency account.

 

The proposal that I only have open is from my freelancer account.

 

So can someone help me out?

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Community Guru
Mary H Member Since: Jul 21, 2018
8 of 8

Hi Rigil,

 

Both Client and Agency accounts have been closed. Thanks.

- Mary
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