I can confirm that you agency was closed and your profile should be updated by now. If not please log out and log in again and you should see the update to reflect on your profile.
You can close your Agency and Client profiles on your end, just make sure that your choose the appropriate profile by clicking on the round icon in the upper right corner before going to your Settings to close your account.
Yes I know.
Last time I did it on my end my entire account got closed.
I tried closing it just minutes ago and its telling me to cancel all submitted proposal. However I did not submit any proposals using my client and agency account.
The proposal that I only have open is from my freelancer account.
So can someone help me out?