Close contract or not?

[yleshchuk]

Hi,

I have this one client who paid, accepted milestone and even promised me to close the contract, but did not and now does not answer to my messages.

What should I do with that?

[prestonhunter]

If you have already received payment into your account, then go ahead and close this contract yourself.

[yleshchuk]

Yes, client approved milestone.

Will this affect my JSS in negative way?

[prestonhunter]

Yaroslav:

In and of itself, the act of closing a contract yourself (as a freelancer) does NOT have any effect on your Job Success Score.

What causes a problem if the client never leaves feedback. In this case, the client will probably not leave feedback. (Maybe he will, but at this point, it seems unlikely.)

But simply having a single contract without feedback will NOT impact your Job Success Score.

What causes a problem is when you have a pattern of too many contracts without client feedback.

if you have this happen once in a while, it's fine, though. I have had many, but they are scattered throughout a work history with client feedback, so my JSS is NOT negatively impacted by these.

[elviraparas]

In connection to this topic, I just want to ask in my case I also have several paused contract due to inactivity. I asked my clients before to end my contract but I got no reply from them so I just left it that way until such time that it accumulated. I understand that I can end the contracts my self and may not affect my JSS but it will show in my profile a pattern of contract without feedback which is not good. Is there any solution on these?

Thank you. I hope you can help me.  

[prestonhunter]

Solution? Yes.

Close the contracts yourself, but do so one at a time, interspersed with contracts closed by clients that have feedback.

[elviraparas]

Thanks so much Preston.