Close contract without payment and TR perk

[Mark F]

Renita on her post asked me back this:

https://community.upwork.com/t5/Freelancers/About-Fixed-Priced-Job/m-p/635421/highlight/true#M384330

Hi Mark, I haven't used that support before, but if I end a contract with no payment means that we can't leave feedback to each other, can I still use this support to save my JSS? 

When I suggested she could use her TR perk to eliminate the feedback.  

Can she?  I don't want to be giving out bad advice.

[Petra R · Accepted solution]

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Mark F wrote:

Renita on her post asked me back this:

https://community.upwork.com/t5/Freelancers/About-Fixed-Priced-Job/m-p/635421/highlight/true#M384330

Hi Mark, I haven't used that support before, but if I end a contract with no payment means that we can't leave feedback to each other, can I still use this support to save my JSS? 

When I suggested she could use her TR perk to eliminate the feedback.  

Can she?  I don't want to be giving out bad advice.

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She can, provided she is top-rated

[Sergio S]

Does this thing give you a "Feedback has been removed" or sweep off the contract from your history?

[Jennifer M]

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Sergio S wrote:

Does this thing give you a "Feedback has been removed" or sweep off the contract from your history?

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"Feedback removed." If you go into my profile and look at Jan-Feb 2019 you can see what it looks like. 

[Petra R]

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Sergio S wrote:

Does this thing give you a "Feedback has been removed" or sweep off the contract from your history?

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If nothing was paid, the contract will not show on the history at all. It is invisible like any other "nothing paid" contract.

Also, remember that even if you use the perk on a paid contract, there are two options:

1. Remove only the impact of the contract on your JSS, leaving the public feedback (stars and words, if any) intact
2. Remove both the impact of the contract on your JSS and the public feedback (stars and words, if any) - which replaces the public feedback with "this feedback has been removed."

[Mark F]

Thank you!